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Care Coach Role Description

Caring Support & Solutions, LLC

Role Description: Care Coach™ (2024)

To Apply, Click Here


Company Background


Caring Support & Solutions, LLC (CS&S) is based in Atlanta, Georgia, and provides patient advocacy and support to care consumers, families, and patients trying to navigate the health and care market in order to get the care they need.


Experienced healthcare professionals and advocates know the challenges patients and consumers can face when trying to coordinate the complex healthcare system. Advocacy and coaching services in healthcare are now recognized by major organizations as vital services needed in healthcare. Our type of support ranges from when someone is well or when they are ill or hospitalized. We support our client’s caring needs through education, assistance with healthcare navigation, resource location, care coordination, managing chronic health conditions, and more!


CS&S started helping people get the care they need in 2012, one client at a time. In order to reach more clients and provide a valuable service to our clients, the service model has changed. We are building a network that includes Care Specialists, Care Associates, and Care Coaches that can work together to support clients in a way that can help them reach their health and wellness goals.


Our mission is to partner with providers, organizations, and businesses to offer what we call, "A New Way to Care." The CS Network allows our clients to access exclusive media content and be able to receive online support from our network of care specialists and coaches. 


Role Description: Care Coach

We are in search of Care Coaches to join the CS network™. Care Coaches are either certified life or health coaches with at least 6 months of experience coaching clients. Care Coaches work as independent contractors that will coach clients for a contracted set of coaching individual or group sessions through Caring Support & Solutions, LLC. Care Coaches must be certified either as a life coach or health coach from an International Coaching Federation (ICF) or the National Board for Health and Wellness Coaching (NBHWC) school. of specialty.


Service Areas: Coaching services are available nationwide via zoom.


Education/Licensure/Certification Requirements

  • Requires an associate degree or higher

  • Possess and maintain coaching certification.

  • Able to complete and pass a background check


Care Coaching Responsibilities and Requirements

  • Comfortable working with a new company

  • Proficient in Mac and\or Windows applications

  • Must have access to reliable internet from home or quiet office space.

  • Demonstrate intermediate computer skills

  • Familiar with online community platforms and digital media

  • Be able to work independently, create structure and meet goals for clients

  • Self-motivated with great attention to detail and able to complete tasks with minimal supervision

  • Able to be flexible to work from home with minimal distractions in the environment while online with clients

  • Complete required paperwork and updates as outlined in the CS Network™ Partner Policy and Guidelines.

  • Must be able to communicate effectively, both orally and in writing.

  • Act on behalf of Care Support & Solutions members, partners, and clients while maintaining HIPPA privacy and regulations

  • Assist clients through transformational journeys involving health, chronic diseases, and wellness

  • Hold space and partner with clients as a guide toward meaningful client-driven solutions

  • Adhere to ICF or NBHWC code of ethics and standards

  • Collaborate with other CS Network™ professionals confidentially when needed


Job Type\Hours\Compensation:

  • Care Coaches operate Pier Diem (PRN) as an independent contractor.

  • Hours are flexible; however, should be set to meet client needs and goals. Compensation is negotiable and is based on the contractor’s experience, level of service, and number of clients.

  • Care Coaches are paid monthly upon completion of sessions for clients.


To learn more, you can email us at

To apply, Click Here!

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